Privacy policy
We recognise the importance of maintaining your privacy. We value your privacy and appreciate your trust in us.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat the user information we collect from you, the policies and procedures on the collection, use, disclosure and protection of your information when you use our Platform. By visiting and/or using our website, you agree to this Privacy Policy.
INFORMATION WE COLLECT FROM YOU:
USE OF YOUR PERSONAL INFORMATION: We use information to contact you to contact you for confirmation of a purchase on our Platform or for other promotional purposes. We use information to respond to your requests or questions and to improve our products and services: We might use your information to customize your experience with us and to understand our users, to gather demographic information about our user base, improve the product, process and complete your transactions, make special offers, provide customer support, process and respond to your queries. We might send you emails or SMS about your account or purchase of our product. We use information as otherwise permitted by law.
CONTACT INFORMATION: We might collect your payment, your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
WAYS OF COLLECTING INFORMATION: We collect information directly from you when you register on our Platform and if you post a comment on our Platform or ask us a question through phone or email or any other source of communication. We use tools for collecting information about your usage of our website.
SHARING OF YOUR INFORMATION WITH THIRD-PARTIES: We will share information with third parties who perform services on our behalf like courier servicer providers, payment processing companies and other vendors as required to support our business. If you provide a mobile phone number, we may send you text messages regarding the orders delivery status.
We may also share it if a government agency or investigatory body or other companies assisting us, requests when we are obligated under the applicable laws or in good faith to respond to court orders and processes; or Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
YOUR CONSENT: By using the our Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access our Platform.
DATA SECURITY PRECAUTIONS: We have in place appropriate technical and security measures to secure the information collected by us. You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of our Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the our Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
PARTY SITES: Our Platform may contain links to other websites. If you click on one of the links to third party websites, you may be taken to websites we do not control. Any personal information about you collected whilst visiting such websites is not governed by this Policy. We shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on our Platform. Read the privacy policy of other websites carefully as this policy does not apply to the privacy practices of those websites. We are not responsible for these third party sites. This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
COOKIES: Our Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as: Authenticating users; Remembering user preferences and settings; Determining the popularity of product; Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.
